Warranty & Repairs
ALL PRODUCTS PURCHASED ON SUPASAC.COM
6 months LIMITED WARRANTY
BACKPACKS, BUSINESS CASES, TRAVEL ACCESSORIES, LUGGAGE & TRAVEL BAGS
SUPASAC.com is proud to stand by the quality craftsmanship of its Backpacks, Business Cases, Travel Accessories. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for 6 months from the original date of purchase. If such a defect occurs, we will, at our discretion, repair or replace your product upon presentation of the original sales receipt, which serves as proof of purchase to validate your warranty.
If we determine that an identical replacement is not available, we will provide you with a product of comparable value. This warranty does not cover accidental damages, unreasonable or improper use, normal wear, and tear, improper handling or damages caused by a common carrier, loss of use or consequential damages, nor does it cover repairs attempted by unauthorized persons. If a common carrier damages your product, contact them immediately to file a claim. Please note that leather products may contain folds, markings, grain inconsistencies and variances in shade. These are natural occurrences in leather and are not considered defects.
Regarding the watches warranty, only the workmanship and materials of the hands, dial, and watch movement existing at the time of purchase will be covered under the 6 months limited warranty.
Should you need to return your product, please contact Online Customer Support. Remember that you must have your original sales receipt available to obtain a return authorization for your repair or replacement. All returns must be sent to SUPASAC.com postage or freight prepaid. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or country to country.